Cloud Contact Centre

Cloud Contact Pricing

Set up your Cloud Contact. Transform your Contact Center now with a rich feature set built for superior customer experiences across every channel.

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Contact Centre Cloud Contact Voice & Auto Dialer Omni-Channel Customization Analytics Pricing

Cloud Contact Pricing

Cloud Contact contains a rich set of features to support superior and consistent customer experiences in every interaction, across every channel, in real time. Together with Iristel's industry-leading hosted voice platform, Cloud Contact will enable your contact center to deliver unbeatable value to your clients.

Core Voice

Manage all Inbound, Outbound & Blended Campaigns

$80

/month per user — starting at

Get started with the most essential core voice features:

Inbound, Outbound & Blended Voice Campaigns
Automatic Call Distribution (ACD)
Auto Dialers (Preview, Progressive, Reverse Progressive, Power & Predictive)
Interactive Voice Response (IVR)
Low-Code Development Tools
Security & Quality Monitoring

Start a Demo

Omnichannel

Manage all interactions across every channel with the Unified Inbox

$110

/month per user — starting at

Everything in Core Voice, plus:

Omnichannel Unified Inbox
WhatsApp Business
Facebook & Facebook Messenger
Webchat (audio, video, screenshare)
Email
SMS & MMS
ChatBot
Workforce Management
Gamification

Start a Demo

Add-Ons

Call Recording AI

per user / per month. Additional usage charges apply at $0.015 per minute.

Important Notes

A third-party provider is required for WhatsApp Business & SMS Integrations.
Core Voice & Omnichannel users cannot be mixed under the same tenant.
Usage charges are billed separately.
Service-term agreement is required.
Set up fees and custom development fees carry extra charges. Each installation is unique so charges will be assessed and quoted individually.

Get your demo and revolutionize your Contact Center today!

Speak with an Iristel specialist to get a personalized quote and start your transformation.

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